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FAQ - Rentals
Who is Bahia Villa Vacations? +
Bahia Villa Vacations is a full-service villa rental company that features the most unique collection of private Villas available in Baja California Sur area and in most of the best tourist destinations in Mexico. With offices in Loreto, Baja California Mexico and in Las Vegas, Nevada.
We pride ourselves on providing our clients with a quality product, excellent service, and great value, with enhanced space, privacy and independence, all in the comfort of a private home-villa.
With many years of experience matching travelers to the vacation rental, our professional villa specialists have an intimate knowledge of the destination(s), and the villas. Our concierge will help you prepare for your vacation by arranging for items such as car rentals or airport transportation, grocery pre-stocking, and chef services; they will make sure all the details are set for your arrival.
Guest satisfaction is our top priority. We aim to provide great value and service, allowing you to relax and enjoy your villa vacation.
Why rent a Bahia Vacation Villa? +
Our listings include a wide variety of villa options to accommodate any number of guests and all the amenities and comfort you and your family will ever request.
Bahia Villa Vacations are exclusively represented and managed by a Professional Property Management Company - Bahia Management. Our Villas are inspected and qualified to ensure that every detail provides a great experience.
Bahia Villa Vacations representatives have a "hands on" comprehensive working knowledge of every Villa we manage. We have established for all our Villas a list of requirements and décor standards to ensure the Villa renter a great experience.
Our maintenance staff is available 24/7 including weekends and holidays if needed.
How do I make a reservation? +
Are the rates per person or for the entire villa? +
Our rates are for the entire villa. Some larger villas offer lower rates for use of fewer bedrooms within the house. Villas may not be occupied by more guests than specified in the rental agreement.
How far in advance should a Bahia Vacation Villa rental be booked? +
Bahia Vacation Villas are always booked well in advance, which is why we recommend inquiring up to six months before your travel date to ensure availability of your requested Villa for rent and your requested dates. This, however, does not mean that reservations are limited to several months before check-in. (We have had cases where the reservation was made within a day or two of arrival, but we do not encourage such practices for obvious reasons).
Can a Villa rental be booked for one night? +
No. Although Bahia Villa Vacations lists prices per night on each of our villas for your convenience, most villas have a minimum stay requirement (each Villa might be different but a 4 nights during high season and 2 nights during low season (Please review each Villa profile).
What are some of the additional costs associated with renting a Bahia Vacation Villa? +
Check with the description of the particular villa of interest for full disclosure of all features and amenities included. In general, additional costs include:
- Air Transportation
- Car Rental
- Groceries & Grocery shopping service
- Long Distance Phone Calls
- Activities & Tours
- VAT and Lodging Taxes & Service Charge
- If required – daily housekeeping services. (Please contact our Villa Specialist for more information)
What Forms of Payment are accepted by Bahia Villa Vacations? +
Wire Transfer (We have bank accounts in Mexico and USA)
Visa and Master Card
Does each Bahia Vacation Villa have a maximum number of guests that can stay? +
Yes. As a general rule, the maximum occupancy of a Bahia Vacation Villa rental can be determined by allowing two people per bedroom (unless stated otherwise on the villa description and rental agreement) A Bahia Vacation Villa for rent with 2 bedrooms, for example, would allow up to 4 guests. Please review each Villa profile to determine the bedding specifications. Please contact our Villa specialist if you feel your group may exceed the maximum number of occupants of any Bahia Vacation Villa rental that we offer.
Do all of your villas include staff personnel? +
This and other considerations vary from Villa to Villa. Cook service can be arranged at additional cost at most of our destinations. In most of the Bahia Vacation Villas maid service may only include on a weekly basis. However, our Villa Specialist will gladly pre-arrange for your Bahia Vacation Villa to include any services that you want.
What is your deposit and cancellation policy? +
Although each Villa might have different policies; especially as we work with different Travel agencies. But the standard is that a 50% deposit is required within 3 days to hold a reservation. Reservations are not considered firm until the deposit and rental agreement form are received. A confirmation letter is sent to you upon receipt of the deposit. The balance of your payment is due 45 days prior to your arrival date. For cancellations within the 45 days before arrival the entire deposit is forfeited. Also, please be sure to check on deposit and cancellation policies for your specific villa as payment and cancellation terms may vary. Please check at point of booking.
Are children welcome in all the rentals? +
Yes. Please contact our Villa specialist for help on choosing best option for your family. (Please verify each Villa profile for booking restrictions).
Are pets welcome in all the rentals? +
No. Very few Villas are pet friendly. Please review the Villa profile before booking or contact our Villa specialist for help on choosing the best option for your pets. (Additional fees might apply).
Are the Villas non-smoking? +
Yes, all of our Villas are non-smoking. Smoking is only permitted outside the villa. (Please pick up your used cigarette butts and dispose of them properly).
Do we share the villa with other guests? +
No. You do not share the villa with other guests. When you rent a Bahia Vacation Villa, the entire property is only exclusive for your use including all facilities at the villa.
Does Bahia Villa Vacations reserve car rentals and Airport transportation? +
Bahia Villa Vacations has partnered itself with the most reliable car rental agencies. Our Villa Specialist team will work with each guest prior to their arrival to gather flight details, arrange for the airport transportation, help you book a car rental, and have groceries delivered to your villa, if required.
How does the guests obtain Directions and Keys to a Bahia Vacation Villa? +
A Bahia Villa Vacations Representative will wait for your arrival at our offices or in the Villa (We will send you an arrival information kit including a detailed map of the location of the Villa). A Bahia Villa Vacations Representative will provide a complete walk-thru of the villa in order to get a full understanding of the features and services available. A set of keys will be provided at check-in.
What are the check in and check out times? +
How do we get to our Bahia Vacation Villa after we arrive to the destination? +
Each destination might be different. (We’ll send you specific instructions after confirmation). Bahia Villa Vacations highly recommends that the guest transportation be arranged with the Villa Specialist team prior to their arrival (we work with reliable Ground Transportation companies that know our properties).
Is there Internet access? +
Most of our villas have Internet access (at no additional cost). Please visit the villa profile for information of specific villas.
What do we do in the event of an emergency while staying at the villa? +
Bahia Villa Vacations has a full time dedicated Concierge (or a Home Manager - depends on the destination) to handle any problems or emergencies. The welcome kit will provide the contact information of our team. (Please note that for emergencies we are available 24/7 including holidays).
Who would be our contact for anything we may need during our stay? +
In most of the Villas there might be a Home Manager (Property Management Agent) or a Bahia Villa Vacations representative. Our rental companies partners are located in the destination we provide to help you during your vacations. You can also contact us directly for assistance.
What are your office hours? +
Bahia Villa Vacations is open daily (including Sundays and Holidays). Our office hours are 9AM to 5PM, with an emergency service available after hours. Non-emergency callers have the ability to leave a message and receive a return call the following morning.
I am interested in buying a Vacation Home. Can I arrange for a FREE-NO OBLIGATION tour of properties for sale? +
Have another question? +